Game doesn't continue to character select after entering username and password

Hello all.

I haven't been too active with DBOG, though quite a bit ago I checked up on my account and today I thought it'd be cool to do so again today. I reinstalled the game and reset my password before logging in ingame, but the game froze after trying and didn't let continue past that point. I tried resetting my password and reinstalling, even running the launcher/game as administrator, but it still has trouble letting my through.

I'm also worried since I haven't reset my password in awhile before today. I know my credentials are correct, but would this be an account or game issue?

Thank you for the help.

I went back and tried running the game through DBOG.exe and DBOGLauncher.exe (both as administrator) and the issue is still there.

If it helps, here is an image of my screen after the game briefly freezes. The background and music still play normally but the buttons and spaces to type in can't be clicked.