I have the same issue with the cash shop.
My understanding is the server wipe was only possible for the 2.0 upgrade and any cash investments would be credited back to the accounts after any wipe.
Regardless, it is also my understanding that the cash shop is the only way this game is generating any revenue since the founder packs have been discontinued. I'd like to contribute help keep the servers online and aid in costs for development. Despite the bugs and glitches in the game, I still rather enjoy playing it. I've worked in IT for over 5 years. I'm currently a data center administrator, but I started out as IT support for a software development company. I fully understand how expensive and resource intensive it is to host and develop this game.