Not receiving one time code to my retrieve password try

Quote from knightdanz

Im not receiving my one time code to retrieve my password. and i want to change my email from my game account...someone help me

Are you checking your junk and spam mail boxes to make sure they have not been sent there?

Quote from knightdanz

Someone help me... i put id and email but im not receiving my one time code....

Try again after 24 hours or post a screenshot to show us what you're doing so we can see if what your'e doing is correct.

Also have you actually activated your account? someone has a similar issue but didn't actually make their account official...

On another note, there is another thread with this exact same problem. look it up there and post your response to this reply in there please. i won't reply back here as i already went through this with another user in that thread.

Quote from knightdanz

Send me the link of the post... my acc is activated because i have a char there. Im doing correctly, i receive the message that will send an email but email dont come.

You should learn to use the search bar to look on the forums but here it is. Make sure you actually read every post and try all of the suggestions there please. and reply to that thread as it was created before this one.

If you are still not getting any progress after trying all of what has been suggested there then please include screenshots of the process that the other user there has also done please.

Need the Email of Confirmation acount again