Scouter item affects not working for Dragonball Hunt

I have just been to Aria to get the good scouter from the merchant in there and when i highlight over the scouter its showing no Item affects like DB Radar and others. Other people are having this same problem this is preventing us from collecting Dragon balls please fix

I tried all channels nothing worked and yes i have the scouter turned on the only problem is no item effects showing up i have bought the scouter in aria and it should have when you highlight over the scouter Dragon ball radar, Scan Function, Combat Info, Skills Attributes but for me it has nothing below just saids rare scouter with no Item effects

I have also tried going on my main character he still has all item effects working on his scouter and i tried to buy another scouter as a test in korin and once i bought the scouter i checked its item effects and it has no item effects even though it should do

Next hunts starting now and still not fixed guess i have to wait another week so annoying