I just made a donation but I didn't got the cash on my account for some reason what the heck Daneos
problem with Donation/cashshoping
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Before you jump any guns and blame Daneos. What is the current status of your game card? Did you redeem the code on pipiload after buying it on the DBOG website and it is pending?
Or has Pipiload not given you anything yet?
I just made a donation but I didn't got the cash on my account for some reason what the heck Daneos
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I buyed the pipiload card and redeemed it on the dbog site, and it got charged correctly infact I could see it in my donation log that it was charged correctly, then I went in game and tried to refresh it and nothing happened then I hit charge so maybe it would change something but when I logged on my account the cashed that was once charged disappeared
Before you jump any guns and blame Daneos. What is the current status of your game card? Did you redeem the code on pipiload after buying it on the DBOG website and it is pending?
Or has Pipiload not given you anything yet?
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When you log into the main site what does this say for you:
I buyed the pipiload card and redeemed it on the dbog site, and it got charged correctly infact I could see it in my donation log that it was charged correctly, then I went in game and tried to refresh it and nothing happened then I hit charge so maybe it would change something but when I logged on my account the cashed that was once charged disappeared
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When you log into the main site what does this say for you:
if you are asking if the donation got charged on the site it didn't
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So what is the status on the table underneath on the donations tab?
if you are asking if the donation got charged on the site it didn't
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success, though it didn't charge it
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What do you mean by Charge it?
So have you gone into the game since then and tried to buy something in the cash shop?
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What do you mean by Charge it?
So have you gone into the game since then and tried to buy something in the cash shop?
yeah it gives me insufficient founds, later I made other 2 donations but that went ok
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Have you run a patch check so that you have the correct values on the items?
A lot of people have the wrong information due to not updating or the translation they're using.
yeah it gives me insufficient founds, later I made other 2 donations but that went ok
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Have you run a patch check so that you have the correct values on the items?
A lot of people have the wrong information due to not updating or the translation they're using.
prety sure I did
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Donnations means you give Monney for support so you don't expect any think when you expect somthing back for giving monney it is called cashopping
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happy now
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When you said you clicked "Charge" in-game did you have anything from the Cash shop begin ready to buy in? if so that means you likely bought an item.
Do not worry though. Check your "Consumables" "Craft" and "Equipment" tabs on the cash shop for any items.
if you have indeed bought something then it'll be there.
You will be refunded all of the cash shop coins you purchased whether or not they were spent in the game once Open Beta is ready so don't worry about losing any money.
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When you said you clicked "Charge" in-game did you have anything from the Cash shop begin ready to buy in? if so that means you likely bought an item.
Do not worry though. Check your "Consumables" "Craft" and "Equipment" tabs on the cash shop for any items.
if you have indeed bought something then it'll be there.
You will be refunded all of the cash shop coins you purchased whether or not they were spent in the game once Open Beta is ready so don't worry about losing any money.
yeah I know still I would have enjoy those coins now...
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The last reply was more than 365 days ago, this thread is most likely obsolete. It is recommended to create a new thread instead.
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