I'm trying to change my password but it's either invalid characters or account not found can some one help me?
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Hey Twisteddreamz,
Can you send me a ticket with the relevant info? I'll take a look when I get a chance. In the meantime, make sure the username and email are correct, and try removing symbols from the password.
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I'm also having the same problem. Somethings, like the website, say "account not found" when trying to change my password. While the game itself won't let me sign in unless I'm using the passwords generated by the retrieve my password function.
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I'm also having the same problem. Somethings, like the website, say "account not found" when trying to change my password. While the game itself won't let me sign in unless I'm using the passwords generated by the retrieve my password function.
Sounds like you're trying to use forum accounts on the main website, or vice versa. They're separate.
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Sounds like you're trying to use forum accounts on the main website, or vice versa. They're separate.
I don't think i have a forum account. (my brain isn't working the best at the moment so i could be getting stuff wrong) I tried signing in through the launcher, it said my password was wrong, i went to change my password, it said account not found. I'm currently content with just logging in forever with the password recovery generated password, though it was irritating to deal with if you want to find a solution for anyone else with having this problem.
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I don't think i have a forum account. (my brain isn't working the best at the moment so i could be getting stuff wrong) I tried signing in through the launcher, it said my password was wrong, i went to change my password, it said account not found. I'm currently content with just logging in forever with the password recovery generated password, though it was irritating to deal with if you want to find a solution for anyone else with having this problem.
You have a forum account, that's how you're replying here, right now. This is the forum. There are no password recovery generated passwords, it just generates a limited time link that allows you to reset your own password on the main account.
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You have a forum account, that's how you're replying here, right now. This is the forum. There are no password recovery generated passwords, it just generates a limited time link that allows you to reset your own password on the main account.
I'm using a guest account without signing in or anything, i just put in a username before sending my messages. And in the launcher i hit something like "recover password," i get an email with random letters and numbers that i can use to get into my account on the website and change it to whatever i want manually (the "changing manually" not working being the original problem), and that works as my password in the launcher.
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I'm using a guest account without signing in or anything, i just put in a username before sending my messages. And in the launcher i hit something like "recover password," i get an email with random letters and numbers that i can use to get into my account on the website and change it to whatever i want manually (the "changing manually" not working being the original problem), and that works as my password in the launcher.
Interesting, I didn't know you could do that on the forum. It sounds like you're in the wrong server though, our launcher doesn't have a recover password option. We use the website for that. We would never email you a password directly!
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Ah, ok. Figured something like that might've been the case when you described it completely different then what saw. Sorry to waste your time then.
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Ah, ok. Figured something like that might've been the case when you described it completely different then what saw. Sorry to waste your time then.
No worries!
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