Constant freezing

Hi Hagane,

Players who have experienced similar problems such as this in the past did discover that it was their anti virus/firewall software that was causing the freezing, and since your friend is running windows 10 it is possible windows defender could be a potential cause. Tell your friend to try play while disabling the software and if that is found to be the cause to be sure to add DBO G folder and its contents to the white/exception list.

This is only a possible solution, hopefully it will work.

Regards,

Tempest

Quote from Hagane

Hello,
I would like to find some help for my friend's problem. His game freezes repeatedly every 3 seconds for 1-2 seconds. He tried fresh new installation of DBO and Windows itself, so it shouldn't be a problem with configs, also changing resolution, in-game graphics, moving DBO to HDD from SSD.

His computer specs:
i5 4690K
GTX 970 (G1) (GV-N970G1 GAMING-4GD)
8 GB DRR3
SSD
Windows 10
1Gbps internet connection
I think it shouldn't be a problem with neither his PC or internet. Is it possible that his GPU does not support DBO? Any other ideas?
Thanks

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Maybe it's the channel he's on that's causing the lag? And maybe try downloading the new patch? I will put a link below to a thread that one of the moderators, Box, started, and that could possibly help you. Have a nice day and hope this works for you!

Link:

Dragon Ball Online not working through Steam

Quote from Hagane

Thanks for the answer, but freezes are happening even in login screen.

Oh, then I don't know what you can do to fix that, sorry.

Hello,

Try to update the DirectX and visual C++. I know someone who have solved with this.

I hope it helps you, let me know if it works.

Regards

try to change non-unicode language on your computer to ( Chinese, Taiwan ) i think it improve your game

directx and visual c ++

those help a lot

Quote from XxMostroxX

try to change non-unicode language on your computer to ( Chinese, Taiwan ) i think it improve your game

Did you try this?

PS: im using windows 10 too

i dont know, i have not those problems after i changed setting as i said.

Another my suggest: try to update Windows 10 if there are updates or your Nvidia updates ( GTX 970 ... ) and Intel ( i5 4690k... )

Hello Hagane,

Please, try to install these packages. [successbox]download here[/successbox]

Both the 32 bit and 64 bit versions should be installed, even if you have a 64 bit version of Windows.
Let me know if the issue has been fixed please.

Regards

Quote from Hardlock

Hello Hagane,

Please, try to install these packages. [successbox]download here[/successbox]

Both the 32 bit and 64 bit versions should be installed, even if you have a 64 bit version of Windows.
Let me know if the issue has been fixed please.

Regards

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How i use this? I simply install?

Quote from renan123a

How i use this? I simply install?

Yes

the game constantly freezes so i also downloaded that thing u told me to, and added it to the dragon ball global folder, is that what i should be doing?? it hasnt stopped the freezing...nvm i forgot to install

Quote from al99

the game constantly freezes so i also downloaded that thing u told me to, and added it to the dragon ball global folder, is that what i should be doing?? it hasnt stopped the freezing

Just need install the packages

didnt work, i installed both packages and started the game and theres no change, it still freezes every 10 seconds and shows the game not responding